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Damaged "Man edge"
Hello there!
I am a foreigner in Russia and my Russian is not good, so I am writing to you in English, sorry!
I purchased a "Man edge" from your company on October 2, 2020. It is now damaged. What should I do?
I have sent photos and order information to info@alargo.ru, but I have not received a reply so far, have you received my email?
Сервис поддержки клиентов работает на платформе UserEcho
ok, we will send you a replacement rod with the next shipment. Delivery will be in the same mailbox using PickPoint. If you have any questions about installing the rod, write here.
Thank you very much for your reply, I have no questions.
We are sending you the new rod today. It will come to the same PickPoint mailbox 1205-035, as your last order. Pickpoint will send you an SMS, you should expect it.